Airport Transportation Primer
The NOAC Transportation team has established shuttle service between the McGhee Tyson Airport (“TYS”) and the University of Tennessee (“UT”) Knoxville campus for NOAC Contingents and Staff. Travel time between TYS and the UT is approximately ½ hour. The shuttle fee is $23 one way, or $46 round-trip, per person. Fees will be billed to a contingent, staff, or individual delegate in the National Order of the Arrow Registration System (NOAERS) account.
Key Dates
- April 4 – Shuttle reservation requests open in NOAERS
- June 30 – Last date to enter shuttle reservation request in NOAERS
- July 22-24 – Staff arrival dates
- July 25 – Contingent & Individual Delegate arrival date
- July 30 – All Attendee departure date
After shuttle reservations close, Contingent & Staff Services will communicate specific arrival and departure information, including fee assessment in NOAERS, to all contingents, staff, & individual delegates who request airport transportation. Shuttle reservation costs are non-refundable after June 30, 2022, unless COVID-19 impacts a delegate’s ability to attend.
Setting up a Contingent Shuttle Reservation
All shuttle reservations for contingents are made within NOAERS, in the “Travel” section. Only, Contingent Leaders are responsible for making shuttle reservations, not individual members of the contingent. If your contingent has members arriving or departing at different times (i.e., different flights), input each travel record separately in the “Travel” section. Plan flight arrivals and subsequent travel time to UT to coincide with check-in hours between 9:00 a.m. and 4:00 p.m.
Setting up a Staff & Individual Delegate Shuttle Reservation
All shuttle reservations for staff and individual (non-contingent) delegates are made within NOAERS, in the “Travel” section. Staff members are responsible for making their own shuttle reservation Requests. Staff members should only book travel when they have been assigned an arrival date by their Lead Adviser. NOAC is unable to accommodate shuttle transportation on a day other than your assigned arrival date.
Shuttle Departures From UT to TYS for Contingents & Staff
NOAC departure shuttles to TYS will run as early as necessary to accommodate morning flights. Departures from UT will be scheduled a minimum of three hours before your flight. Assigned departure times and pick-up locations will be communicated on Thursday, July 28th via the conference electronic communications, conference app, and within your NOAERS account. The NOAC Transportation team will provide your departure travel confirmation voucher(s) when you board.
Frequently Asked Questions
- Shuttles will depart regularly from TYS, but the final departure schedule is managed by the shuttle provider. This could result in a short layover between the time you arrive at the shuttle location and when the shuttle departs for UT.
- The shuttle provider allows you to bring up to two suitcases of no greater than 50 lbs. or 62 linear inches and one carry item which must be able to fit under your seat or in the compartment overhead. Oversized bags, larger than 62 linear inches, cannot be accommodated on shuttles.
- The NOAC Transportation team will be monitoring flights as provided in NOAERS to proactively respond to travel delays. Alternate shuttle accommodations will be made if flight disruptions cause a shuttle to be missed.
- Note: Amtrak does not provide service to Knoxville
Additional NOAC shuttle information will be sent in advance of your arrival at TYS.
Questions? Contact your contingent concierge or fill out the support form at this link.
Contingent Travel Record Input Guide
Beginning on April 4, 2022, contingent leaders may submit travel information associated with their contingent’s arrival and departure and, if necessary, airport shuttle needs within the National Order of the Arrow Event Registration System (NOAERS). Contingent leaders are able to adjust travel records on behalf of their contingent until June 30th, 2022. Contingent leaders are required to provide a method of arrival and departure for each contingent member by June 30th, 2022.
Contingent Travel
As a contingent leader, you have the responsibility to input arrival and departure travel records on behalf of your contingent. Contingent leaders have the ability to input travel records through their contingent dashboard using the Travel tab. The available options are air travel via Knoxville Airport (TYS), charter bus, or personal vehicle. By using the Add Travel Record feature, contingent leaders can establish shuttle service between TYS and U.T. Knoxville. The shuttle fee is $23.00 one way or $46.00 roundtrip per person. Fees will be billed directly to a contingent’s NOAERS account.
Please add a travel record for each travel method your contingent is using; for example, multiple flights or some flights and some ground travel. Please ensure you enter all your arrival and departure records.
Travel Input Tips & Tricks
Please review the details below to ensure you have accurately provided correct travel data in NOAERS.
- For flights contingents should only select air travel if they are flying to TYS. If you are arriving via another airport and contracting your own transportation, please select the method you will arrive to U.T. (e.g. personal vehicle for rental cars/vans or charter bus for rented charter bus service).
- For flights, please input your exact landing time and flight departure time, respectively. If the clock does not allow you to pick your exact time, please type the time into the box. You do not need to account for time to collect bags upon arrival or check-in for departure as NOAC staff will do so.
- For personal vehicles or charter bus service, please put in the time you plan to arrive onto campus for check-in. If the exact time is not in the drop-down, please type it in the box manually.
- If you need to edit a record, you can either delete the entire thing and start over OR contact the concierge team via this support form with details of the requested changes.
For Contingents Arriving July 24th to TYS
If your contingent is flying to Knoxville TYS on Sunday, July 24 to accommodate a long travel day, please note the following when inputting your travel record:
- Contingents arriving on July 24 are responsible for securing their own lodging. No early arrivals to U.T. will be permitted under any circumstance
- If the contingent is planning to use the conference shuttle to get from their lodging to U.T. Knoxville, please take the following steps:
- Input Air Travel as your arrival method.
- Use July 25, 2022 as the date.
- Provide airline and flight number from the previous day.
- Please provide a time that you’d like to be picked up from your hotel as the “Time”.
- Include the hotel name and address in the Notes section.
- Check the “Shuttle Service Box” and indicate your number of contingent members
- If the contingent is NOT using the conference shuttle to get from their lodging to U.T. Knoxville, please take the following steps:
- Input Air Travel as your arrival method.
- Use July 25, 2022 as the date.
- Provide airline and flight number from the previous day.
- Please provide a time that you plan to arrive at U.T. after departing your hotel in the “Time”
- Include the hotel name and address in the Notes section.
- Skip all questions related to “Shuttle Service”
Questions? Contact your contingent concierge or fill out the support form at this link.